Flybe, Europe's largest regional airline, is using SAP Business Intelligence software, SAP Business Objects EDGE Xi 3.1, to help deliver the information users need and provide better business insight.
With 207 routes serving 13 countries, Flybe operates from a total of 71 departure points across the UK and Europe, it is also the UK’s Number One domestic carrier, flying more UK domestic passengers than any other airline. As a direct result, Flybe amasses a large amount of data on a daily basis. It was therefore imperative to have a comprehensive and intuitive business intelligence solution that not only delivered information but also served as an information portal.
Flybe considered a range of options for the new system but ultimately chose to upgrade to SAP Business Objects EDGE Xi 3.1 as Flybe decided it provided the most comprehensive business intelligence content, a scalable licensing model and flexible implementation path at a competitive price. The familiarisation process began in September last year and since then the migration to EDGE and the application of the many BI components has been achieved in very short timescales by what SAP says is a lean and dynamic BI team.
“As a business we accumulate and hold a vast amount of information and data, so we needed a solution that would provide us with new ways of interrogating and sharing information. SAP Business Objects EDGE is a perfect fit for us: not only does it offer mature BI tools but it has the flexibility to grow with us. Essentially, it allows us to move away from having access to static information to being able to use the data in an informed and intelligent way, delivering the right information to the right people, at the right time,” commented Quinton Davies, Business Intelligence Manager, Flybe.
Since implementing SAP Business Objects EDGE Xi 3.1 Flybe has seen a number of benefits which include providing new methods to access real time views of the business and operational activity, being able to share intelligence, insight and visibility across the business and using BI applications to build connections between disparate parts of the business.
“Now that we have mature business intelligence tools, users are able to design new ways of looking at data, allowing them to understand and react to their environments in a way that suits their individual needs. In fact, our first dashboard implementations had an immediate impact on the monitoring control of hangar maintenance, improving productivity in one area by 18%, leading to a change in process and enabling us to provide a more efficient service. That alone is a huge return on investment for one implementation,” continued Davies.
