WH Smith implements new ImageNow document management integrated with Cedar Financials   14th January 2008 WH Smith PLC, has implemented ImageNow enterprise document management, imaging and workflow software to improve productivity and solve archiving problems in its Swindon headquarters accounts department. Managers at WH Smith selected Perceptive Software to replace an existing, unreliable document management system used for accounts payable and accounts receivable. David McGrath, IT Manager at WH Smith says, “Our old system required us to handle and approve documents manually, and only scan for archiving when the process was complete. Because we handle approximately 300,000 pages per year, this meant a lot of wasted time and paper handling. ImageNow was the best choice to increase efficiency and speed up the payment process. It was also very easily integrated with our Cedar Financials software.” WH Smith's staff will now be scanning documents on receipt, routing electronically using ImageNow workflow to accounts payable personnel for entry onto Cedar Financials, and then on in workflow for approval by managers. With the ImageNow printer application they can also capture system-generated documents automatically – avoiding the time-consuming process of printing and scanning to archive. This also contributes to WH Smith's commitment to tackling the environmental impact of its business. Perceptive Software's Director of Sales - EMEA, Paul Hunt, says, “We expect ImageNow to have an extremely positive effect on productivity and vendor relationships at WH Smith. The ease of management this software provides also means minimal effort for system development and future training.”
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