Al Rajhi Bank, one of the largest financial institutions in Saudi Arabia and the Middle East has purchased state-of-the-art biometric technology allowing customers to enjoy the convenience, security and dependability of conducting self-service transactions on biometric automated teller machines (ATMs).
Diebold's biometric Opteva ATMs will provide a unique service to a select group of government customers in need of the new technology. Diebold Professional Services will manage the implementation of 82 biometric terminals with a customised user interface in the local language at Social Security offices throughout Saudi Arabia and will enable 400,000 pensioners to use the unique geometry of the index finger in conjunction with a magnetic stripe card to access monthly retirement payments. The biometric technology will replace the use of personal identification numbers (PINs) for the authentication of identity.
"Diebold's biometric ATMs will allow us to expand our business by distributing government-mandated pension payments on a monthly basis," said Suliman Al Obaid, general manager of IT and Shared Services at Al Rajhi Bank. "Our biometric programme may be expanded to include the enrolment of other customers in rural areas who are unfamiliar with the use of PINs."
