Microgen Financial Systems Division says that it is working with Charterhouse Lombard Limited on a significant IT modernisation programme aimed at improving customer service and retention and reducing operational risk. Charterhouse Lombard Limited will migrate its Trust and Corporate Services administration from multiple disparate legacy systems to a single integrated solution, Microgen 5Series Trust Administrator.
Operating across multiple systems was identified as a key area for improvement for Charterhouse Lombard Limited given the impact it had on management time, the risk of potential information duplication, the constraints it placed on future growth, and the high operational cost of using and maintaining multiple disparate systems. Microgen 5Series Trust Administrator will automate many of its key functions.
“It was becoming increasingly clear that over time a legacy IT environment would not enable us to drive the company forward and would restrict our efforts to offer exceptional client management alongside more dynamic services,” said Matthew Huddleston, Chief Financial Officer, Charterhouse Lombard Limited. “Collaborating with Microgen will enable us to remove multiple systems and migrate data into one central source.”
