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| Danieli Automation chooses Infor to simplify complex manufacturing and after-sales | |
| 1st October 2007 Danieli Automation, part of the Danieli Group, a supplier of equipment and machinery for the steel industry, is to implementy Infor ERP LN , Infor CRM Epiphany Sales and also Infor e Service. The solutions will provide a single view of its operations to help Danieli Automation answer customer requests, in real time, throughout all stages of the sales, production and after sales process. Based in Buttrio (UD) since 1969, Danieli Automation has been growing its expertise in the complete supply of automation and electrical systems for the steel equipment industry. Danieli Automation's activities span from plant design to commissioning of integrated solutions for steel companies, providing their customers with a competitive edge. Danieli Automation requires sophisticated IT support to help manage the complex projects related to their specific production methodologies within the projecting and manufacturing of machinery for steel companies. Projecting such industrial machineries is complex due to their technical and functional requirements that have to be addressed accurately. The after-sales and maintenance phases are also fundamental to maintaining customer loyalty following the sale of large capital equipment and machinery. Danieli Automation chose Infor for its business-specific LN solution, which has particular strengths in project manufacturing and after-sales servicing for the steel industry. Furthermore, due to Infor's broad solutions portfolio, Danieli Automation has also decided to extend its LN investment with the implementation of Infor CRM Epiphany Sales to provide their sales people with real-time access to relevant data while interacting with customers. Infor says that Infor ERP LN is a scalable solution with finance, sales, purchasing, configuration, planning, manufacturing, warehousing and service management capabilities built-in. Additionally, customers with multi-national manufacturing and distribution requirements are able to more effectively manage complex supply chains. Infor ERP LN is quick to implement and easily integrated with other solutions, helping to provide a lower total cost of ownership. |
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