Empacadora San Marcos, one of the biggest consumer packaged products companies in Mexico, says it has realised significant business process improvements since the company’s implementation of Infor ERP XA. These include improved inventory control of canned food products, enhanced plant production, heightened compliance with quality and safety regulations, and increased sales.
Prior to its implementation, Empacadora San Marcos faced a major challenge with its inventory accuracy, having a discrepancy of approximately one million cans per year. This variance had a significant impact on operations, affecting the quality of services provided to retail customers. The implementation of ERP XA has increased inventory accuracy by up to 99 percent.
”With our constant growth, we realised that we had to upgrade our existing technology to better serve our expanding customer base,” states Arturo Alonso, plant director, Empacadora San Marcos. “It quickly became evident that in order to sustain our leader position in the packaged goods industry we required robust ERP functionality, a software that would provide better visibility into our operations and give us a competitive edge while honoring our commitment to provide outstanding customer service and strict quality control.”
The company based its evaluation criteria on built-in functionality, technology, total cost of ownership, and the strength of implementation partners. “It was very important to us that our new ERP system be able to leverage our existing IT investments, such as IBM System i. Infor ERP XA was able to leverage 90 percent of our existing infrastructure, which provided a lower total cost of ownership and a quicker return on investment,” adds Alonso.
"The built-in functionality of ERP XA most closely matched Empacadora San Marcos’s needs as a packaged goods company. By working in partnership with Infor, we achieved the best possible solution fit to support their growth over the coming years," states Luis Eboli, director, CIMATIC, the Infor Channel Partner responsible for account Management, implementation and support for Empacadora San Marcos.
The company has also realised improved financial and sales reporting, such as market and inventory analysis, which previously took several days to complete, since the implementation.
"Infor offers packaged goods companies, such as Empacadora San Marcos, technology that enables them to be more competitive by providing more relevant data faster, helping the company act more quickly on consumer trends and rapidly implement international expansion initiatives," says Robert Faricy, senior vice president, Latin America, Infor. "The business process improvements the company has realised through ERP XA have been a major part of the emergence of Empacadora San Marcos as the biggest exporter of packed products in Mexico."
