FSN: U.S. City of Clearwater Implements Oracle Utilities Work and Asset Management

U.S. City of Clearwater Implements Oracle Utilities Work and Asset Management

31st March 2008
The City of Clearwater has successfully implemented Oracle Utilities Work and Asset Management to gain a comprehensive view of its infrastructure assets to help enhance planning, streamline operations and contain costs. The City of Clearwater 's gas department is the city's fourth department to deploy Oracle Utilities Work and Asset Management, joining the city's Public Utilities, Solid Waste/General Services and Police Departments on the Oracle system.

The City of Clearwater is using Oracle Utilities Work and Asset Management to improve budgeting and planning throughout the asset lifecycle, and to optimize its field maintenance workforce and manage costs effectively.

Oracle Utilities Work and Asset Management provides city managers with an enhanced understanding of field asset maintenance costs, which is essential to budget effectively for significant equipment repairs and replacements. The application allows the City to take a proactive approach to asset maintenance - resulting in fewer unplanned system outages due to faulty equipment. City managers also use the information from the Oracle application to provide elected officials and residents with quantifiable information and increased visibility into the City's asset management operations.

The Oracle Work and Asset Management application has been rolled in department-by-department. The City initially implemented the Oracle application in 2004 at its Public Utilities department, which included the Water, Wastewater and Reclaimed Water divisions. In 2006, the City rolled out the application at the Solid Waste/General Services department, which is responsible for citywide building and fleet maintenance. This rollout also addressed users in the Police department responsible for asset and property management.

The City's gas department, Clearwater Gas System, also went live with the Oracle application in summer 2007. Clearwater Gas System provides natural and propane gas equipment installation and services to 19,000 customers across a 330-square-mile service territory. The department's 90 employees use Oracle Utilities Work and Asset Management to maintain assets, as well as more effectively align the workforce to department priorities and develop accurate budget forecasts.

Currently 200 city employees use the Oracle application. The City of Clearwater will continue to implement Oracle Utilities Work and Asset Management for additional asset-centric departments, including the Parks and Recreation Department. The City will also enable mobile asset management updates by deploying the application on laptops for field maintenance and repairs, which will help the City make immediate updates to the system and simplify the administration process for employees.

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