4th February 2008
One of the leading companies in the electrical repair sector, Daly Electrical Services, has specified IRIS to supply a new Enterprise-wide integrated Field Service Management and Financial Management system. The six figure order win is the latest for the newly expanded IRIS that has established itself as a sector specialist in a number of key markets since its merger with CS Group in June 2007.

Daly Electrical Services has selected the IRIS systems, Service Director and Exchequer, to streamline Call Handling, Scheduling, Contract Management and Mobile Data and to manage the organisation's Core Financials, Sales and Purchase Order Processing, Stock Planning and e-Banking. The integrated system replaces a bespoke package written specifically for the company that was struggling to meet demand.

Daly has a long standing reputation for providing reliable and technically advanced bakery and catering maintenance and repair services to supermarkets, hotels and fast food outlets across the Southern Counties and London .

Sarah Daly, Operations Manager commented: “We particularly like the integrated IRIS approach which will enable us for the first time to retrieve information from anywhere across the business. Until now, we have only been able to analyse the data from an efficiency or accounting angle reducing our ability to compare results. The new IRIS system will not only allow accurate return on investment calculations but will ensure the projects progress can be monitored and improved after its implementation.”

Ian Ashby, Managing Director of IRIS Business Solutions said: “We are delighted that Daly has selected IRIS to supply a new enterprise-wide integrated Service Management and Financial Management solution.

“This latest win for IRIS demonstrates a growing trend in the market place for seamless integration from a single ‘secure' supplier with a proven track record.”