Why ‘Antisocial’ ERP cannot survive

10th June 2014

ERP was developed for a different era; one characterised by booming economies and double-digit growth.  In those heady days the emphasis was on maximising transaction throughput, ‘straight through processing’ (low error rates) and reducing average transaction costs.  ERP was internally focussed, and principally concerned about efficiently marshalling resources, such as, people, assets, cash and processes.

But in the midst of the networked-economy, businesses find themselves operating in a profoundly different era in which mastery of customer, employee and other stakeholder relationships through the application of social business tools has become crucial to success.  

 

 

In this 30 minute webinar-based interview, Gary Simon, managing editor of Financial Systems News (FSN) talks exclusively to Jeremy Roche, a 20 year veteran of the global financial software industry with unrivalled knowledge of the Cloud, having become founding President and CEO of FinancialForce.com one of the foremost providers of ERP in the Cloud. Gary and Jeremy discuss how businesses can improve the customer experience, improve a wide range of processes and enhance competitiveness from deploying socially-aware ERP in the cloud. 

 

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