Edwards, a vacuum equipment manufacturer for scientific industries, has selected Patni Computer Systems to become a global IT services partner. As part of the deal, Patni has already successfully completed a finance process migration and is currently working with Edwards to provide ongoing IT & BPO (Business Process Outsourcing) services.
Edwards will also work with Patni on IT migration projects and other BPO opportunities. In addition, the IT services company is expected to deliver skills and knowledge in developing and moving complex processes as Edwards reorganises its business operations globally.
In particular the new partner will work with Edwards on enhancing the effectiveness of its SAP investment – particularly in areas such as CRM, BW, APO and BPC; and to manage complex business data – to help Edwards maintain its market leadership.
Anil Patel, IT Director at Edwards, said: “Many global businesses are attracted to the idea of outsourcing IT services to benefit from the considerable efficiency gains that are possible, and Edwards is no different in that respect. Where we go further is integrating our IT services partner into the business to provide additional value by tapping into Patni’s vast experience and knowledge as a premium IT services provider.”
Patni’s Executive Vice-President with responsibility for EMEA, Brian Stones, explained: “Global manufacturing businesses rely heavily on the effectiveness of their enterprise systems. However, working across different time-zones, cultures, currencies and languages increases complexity immensely. We’re delighted to be able to add value to Edwards by providing access to our technical skills and ability to scale up to tackle larger projects as the programme progresses.”
